Jones Solution Group
At the Jones Solution Group, we specialize in providing innovative analysis and solutions tailored to the unique challenges organizations face today. While we specialize in public safety, our clients also include corporate and retail organizations. Â
With a foundation built on decades of real-world experience, our cadre of consultants, coached , and trainers empower leaders to create high-performing teams, foster strong community relationships, and navigate the complexities of today’s evolving professional landscape.
We are SBA certified as SDVOSB & VOB designations.Â
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Government ContractingÂ
DUNS Number: 034333157
CAGE Code: 91GH4
Socio-Economic Status: SDVOSB & VOB
NAICS Codes:
541611, 541612, 541720, 611430, 611710.
PSC Codes:
AF11, AF12, AF13, B542, B546, B550, B599, R406, R410, R424, R429, R431, R615, R702, R708, U001, U002, U004, U008, U009, U014, U099

Led by Dr. Marshall Jones, a renowned expert in leadership and organizational development, the Jones Solution Group offers a comprehensive range of services, including leadership training, consulting, research and coaching programs. Our approach combines evidence-based strategies with practical insights, ensuring our clients achieve measurable and sustainable results that take into account the realities of those that must get the job done.Â
Whether you're leading a small team or a large organization, we’re here to help you drive meaningful change and achieve your goals.
Training and Development
TrainingÂ
Jones Solution Group has developed a leadership development process that merges live, or online, workshops with group development and coaching. This model is most commonly conducted through the Police Leadership Institute, but our Workshop Plus development programs are available to all clients.Â

Leadership Pipeline & Succession Planning

Leadership development is a cornerstone of organizational success, and Jones Solution Group, in partnership with The Police Leadership Institute, offers transformative solutions through the Law Enforcement Leadership Pipeline (LELP). This innovative framework addresses workforce challenges, such as recruitment and retention, by fostering leadership and followership at all levels. Beginning with recruitment strategies tailored to generational needs, LELP emphasizes experiential learning and structured development to guide individuals from self-management to senior leadership. By equipping personnel with key competencies—like communication, decision-making, and conflict resolution—LELP builds resilient, adaptive teams ready to meet the demands of modern law enforcement.
Central to the LELP model is the concept of the "Culture Tank," which represents an agency's foundational environment. A well-maintained culture tank acts as a "fuel tank," driving ethical practices, transparent decision-making, and employee wellness initiatives. Conversely, neglect can transform it into a "septic tank," fostering toxic behaviors and low morale. By embedding values like trust, accountability, and respect, agencies can sustain positive cultures that enhance morale, retention, and organizational performance. With intentional strategies like mentorship programs and behavior focused training, the LELP framework empowers agencies to ensure they remain effective in serving their communities and developing future leaders.
Recruiting and RetentionÂ
Recruiting and retaining a strong, professional workforce is vital to the success of any law enforcement agency. At Jones Solution Group and The Police Leadership Institute, we offer a comprehensive approach to strengthening recruiting, selection, field training, development, retention, and post-career processes. Our Solution Circle framework connects these critical elements, emphasizing that leadership—particularly at the sergeant level—is key to fostering a positive agency culture that develops leadership, followership, and stewardship. By leveraging data-driven assessments, best practices, and tailored solutions, we help agencies address their unique challenges. Additionally, our recruiter training equips internal talent to serve as effective stewards, ensuring sustainable success and a thriving workforce.

Promotional Processes

Promotions are a vital component of shaping your agency’s culture and success. We specialize in developing custom promotional exams that are fair, transparent, and psychometrically sound, ensuring they are embraced by your agency. Our approach includes collaborating with agencies to identify content that aligns with the job requirements while excluding areas with policy-practice disconnects. From written exams with cut-scores to scenario-based assessments and oral evaluations, our tailored processes reflect real-world tasks and decision-making. We prioritize fairness with post-test item analysis and structured challenge opportunities. Additionally, we recommend using external assessors with anchored rating scales to enhance impartiality and consistency. By integrating data-driven methods and best practices, we deliver equitable and effective promotional solutions that support your agency’s goals.
Performance Management System DevelopmentÂ
Performance management systems, often seen as routine "check-the-box" activities, can transform into powerful tools for growth, retention, and accountability when effectively designed. Agencies with robust feedback mechanisms retain more personnel, as employees value regular evaluations and development opportunities. At Jones Solution Group, we create customized systems tailored to agency needs, using job analyses to develop behaviorally anchored rating scales (BARS) for measurable performance criteria. By integrating these systems with Field Training and Evaluation Program (FTEP) principles, agencies can foster consistent employee development, turning performance appraisals into a cornerstone of culture and leadership growth.

Addressing Dysfunctional Teams
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Jones Solution Group specializes in diagnosing and resolving team dysfunction, focusing on building trust, fostering accountability, and driving results. We identify critical issues such as broken trust, unclear expectations, poor communication, and leadership gaps that hinder team performance. Using proven strategies, including Patrick Lencioni’s Five Dysfunctions of a Team framework, we provide tailored solutions to rebuild team harmony and efficiency. By addressing silent team killers like unresolved grievances and aligning goals through open communication and actionable strategies, we empower organizations to transform dysfunction into cohesion. Contact us today to restore trust and create a high-performing team.
Psychometric Services
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Jones Solution Group, LLC
POC:Â Marshall Jones
Phone:Â 321-576-5148
Email:Â [email protected]
Address:Â 1642 Wyoming Dr SE
Palm Bay, Florida 32909 USA